How do you feel about the web developer you use?
We have been asking this question to business owners, marketing directors, and executives who are in charge of their company's website, whether for commissioning, developing, or maintaining their online presence, over the past few years, quietly but at every opportunity. We also inquired about their satisfaction with the website that the developer had created and whether or not they believed it had a direct impact on their company. There was a sharp divide in the responses. It would appear that businesses have a Marmite-like experience with Web developers: You either adore or despise them. Surprisingly, over 80% of respondents described their experience working with a website developer in Dubai UAE or designer as "poor" or "very poor." Numerous individuals made comments that were very critical of their web developers. Some people said that they felt like they had been "taken for a ride" by people who either confused them with technology and jargon or raised their expectations beyond what was possible with the investment they were making, whether intentionally or not. One company had spent tens of thousands of dollars hiring a web development company to create an online presence for their business. Now, they have a website that neither contributes to any business goals nor has it generated a single inquiry. The term "web developers" was used by multiple dissatisfied respondents, and it was the overall impression that we got from our research to this point. A group of cowboys: Not only are those who have been dissatisfied with their outcomes but also the web development and internet marketing industries as a whole impacted by these negative experiences. As a result, people became more convinced that there was no such thing as a trustworthy web developer and that all web developers were likely to be the same. Additionally, there was a significant decrease in their willingness to invest additional resources and capital in online business promotion. A common response was, "We've done that, and it didn't work."
To provide some perspective, we also surveyed web design and development firms to see if we could pinpoint the cause of this business woe story. Some were quite open in their mockery of business owners, while others were unaware of the situation. • "They don't know what they are doing," and • "We're not telepathic, you know!" were common responses.
What could be interpreted as a straightforward breakdown in communication appeared to be the fault of each side?
Doesn't writing the brief fall under the purview of the web developers in Dubai UAE? Actually, no, it is not; rather, the owner of the business is in charge of communicating their requirements, objectives, current situation, and plans for the future. After all, "We're not telepathic you know!" was pointed out by multiple developers. In addition, despite the fact that teaching the owner how to write a web design brief would result in a better outcome for everyone, there is no time or other resources available to teach the owner how to do so given the pressure of trying to keep a small web development company operating (let alone profitable). Most of the time, there isn't any clear or effective communication. Instead, you have to ask the business owner questions that they often don't understand, which isn't their fault, to get some kind of outline before designing and building the website. Our experience as a web developer: Indicates that the majority of web developers really want to provide their customers with the best possible work. They are knowledgeable and skilled enough to construct websites that could benefit their clients' businesses. They have the resources and equipment necessary to complete the task. However, we also notice that some web developers mistake the software's capabilities for their own creative abilities. Over the course of more than a decade, we ultimately came across very few individuals who would purposely "Take their client for a ride," as some businesses have claimed. Our experience-businesses: Websites for businesses pose a particular problem for managers, owners, or others in similar positions. To even begin to communicate with those working in the web development industry, it would appear that there is a significant technological and jargon barrier to overcome. In addition, it is extremely challenging for anyone who does not have a significant amount of experience to arrive at any kind of value judgment regarding what is advantageous or detrimental. Take a look at a different scenario: If you go to a restaurant, it is possible to determine whether you had a good experience, whether the food was good, and whether the service was acceptable or excellent—regardless of how frequently you dine there because you eat every day. This obviously depends on your own preferences and experiences, but at least you know what a restaurant is and what its purpose is. Businesses are also asked this additional question in our survey:
How can businesses determine whether a website is good or bad if they do not even know what it is intended for or why they are developing one? The only answer is that it does not produce any results. Even for this judgment, something needs to be used to compare the results, or lack thereof. Management by abdication: In the erroneous belief that "they know best," the company frequently delegated website management to a web developer. Even though the web developer is familiar with websites, they are probably unaware of the client's business or the customers who will use the website. It is not difficult to comprehend why so many websites are poorly designed, provide poor user experiences, and ultimately produce poor or no results for the business. This can be attributed to a lack of communication between the web developer and the business owner.
The website design brief: When we last wrote about web design briefs, we surveyed 57 web development companies; subsequent research has increased this number to nearly 100. Even though every person approaches it in a slightly different way, they all had the same information requirements. Keep in mind that: • The document must be clear and concise • It is intended for someone outside of your company who may not be familiar with your industry or business. You shouldn't take anything for granted, even if they claim to have previously worked in your sector. Its purpose is to clearly state your needs, such as:
This document is not a wish list—though you could include things you would like to do in addition to, but not in place of, the aforementioned—but rather the one that the developer produces. It effectively constitutes your contract with the developer, and as such, it is subject to discussion and revision prior to being finalized. In conclusion, The commissioning of a website is a much larger undertaking than initially anticipated. Websites are not projects that can be finished in one day. Because you'll be working with your web developer for a long time, you need to get along well with them. The first thing you need to do to build a good relationship is improve communication. If you have clearly stated what you want and why your company needs it, as well as all of the information the developer needs, such as realistic expectations, budgets, and timelines, you can hold the web developer accountable if the project doesn't meet the brief. Otherwise, accept that their lack of telepathy is not your problem and that it is your problem. In addition, you need to take responsibility for the project and understand that building a website is a team effort and not something that should be handed over and then complained about when it wasn't what you had in mind. Final word: On the off chance that you are significant about selling on the web or utilizing the web to advance your business it is essential to perceive that you really want to put forth an extensive speculation of time and attempt or you should accept your cash and basically hurled in the air!
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